Office Settings
Connect inboxes, set your AI provider, and configure auto-send. AI persona, rules, and product knowledge live on each inbox page.
Connect a Gmail or Microsoft 365 inbox for each role. The AI will read incoming emails, classify them, and draft replies using your configured persona.
Frontdeskinfo@yourcompany.comNot connected
We request gmail.readonly + gmail.send scopes only. We never store email bodies permanently.
Supportsupport@yourcompany.comNot connected
We request gmail.readonly + gmail.send scopes only. We never store email bodies permanently.
Frontdesk and Support must use different Gmail accounts. Connecting the same address to both roles is blocked — each role has its own triage persona and inbox cache, and sharing one mailbox caused collisions.
